Last Updated: February 14, 2026

Production Model

We operate through small-batch and made-to-order manufacturing.

Shipping timelines depend on your batch position, material readiness, and logistics capacity.

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Processing

In-stock items typically dispatch within 2–5 business days.

Limited Drops and pre-orders follow announced production calendars, which may extend several weeks.

Customers receive email updates throughout.

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Rates & Regions

Primary Regions: United States & Puerto Rico

• Standard shipping fees appear at checkout.

• Free shipping thresholds may apply during promotions.

International availability varies by destination and will display during checkout.

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Duties & Taxes

Buyers are responsible for customs fees, VAT, or import duties required by their country.

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Tracking

A tracking link is sent once your package leaves the fulfillment facility.

Carrier delays, customs reviews, or weather events are outside our control.

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Address Accuracy

Customers are responsible for correct entry.

Returned packages may require new postage and handling fees.

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Transit Issues & Damage

Report within 48 hours of delivery.

Provide photos and an unboxing video to contact@byraysha.com so we can coordinate with the carrier.

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Unclaimed Packages

Shipments returned due to non-collection or unpaid duties incur reshipment charges.

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Responsible Logistics

We prioritize recycled or recyclable packaging and compact shipping methods to reduce impact while maintaining product protection.